Microsoft Band App Reviews

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Connect with friends

I love it after you added the ability to remove connect with friends.

Ruined!!

App and band were perfect before this update. Now nothing syncs even though it says the phone and band are connected. Try to resync and the phone cant find the band. Hopefully this is fixed soon.

Painfully slow sync

I love the UI. I love the functionality. I love the frequent updates. I hate having to login after updates. I hate how long it takes to sync with the band.

Stop forced updates that take 20 min to complete

Stop forcing updates!!! I go to the gym, open the app to load a new workout and then an update is forced on me that bricks my band for 20 minutes!!! Makes the band almost worthless as there seems to be updates frequently. Give us the option to install later.

Great until last update...

I love the band but this last update caused it to lose all ability to pair with my phone. Very disappointed. Microsoft Band support is great and has offered to replace the band for free as it is still under warranty, but this will be the second warranty replacement due to faulty equipment/software since I got my band less than 6 months ago. Thankful for microsofts s willingness to replace but product does not seem like it is as high quality as Id hoped. Come on Microsoft and get it together!

Last Update Issues!!

Since the last update my calories burned showing on watch is significantly different than what is shown on the app, please fix!!! Youll get your other star if you do!

Crashes every sync attempt

The app crashes nearly every time it attempts to sync my MS Band 2. If I try 100 times in a day, itll succeed maybe twice (after a long, slow, sync attempt). The other 98 times the app just crashes. EXTREMELY FRUSTRATING!!! Im considering returning the band and getting something that actually works... Unlike this.

Crashed every sync attempt until updating to iOS 9

Long story short: I had iOS 8. I didnt want iOS 9. Got a MS Band 2 - but the MS Health app crashed almost every sync attempt. In desperation, updated to iOS 9 to see if the issue went away - and it did. On the whole the app does have some nice things, but its the only app I have that dictated an OS upgrade. I really cant rate it higher than 2 stars for forcing me to upgrade. [as an app maker I need to keep some of my devices on prior versions of iOS so I can test my apps earlier iOS versions. Apparently, this is unlike Microsoft. Its sad when small indie devs have better test practices than a corporate giant.]

Was great

With most recent update it hangs too long on backing up data.

Terrible performance

I use this app with a Microsoft Band 2. The band is great, I love it. This app, though. It leaves much to be desired. What is up with the long sync times? Ive got a 6s. No reason for sync to take over a minute. Tops. It does constantly. Ive used this band with my Lumia 950 and it didnt have this issue. Also, I was finishing a run and opened the app to see details and the app immediately hijacked my band and began some long winded software update. At least let us consent and accept the update.... This isnt a Windows 10 upgrade!

Cant pair device with phone

The app was working fine but after this update, the app disconnected with the band. I can no longer pair them together so I cant use the band.

Updates are the worst

Every time the app wants to update the band, it essentially leaves it useless and I cant pull any information from my band to the app. Add that to the fact that it doesnt properly update (it wants to spend literally hours on tha saving data from band step which is number 2), I have had to reset factory settings to be able to do anything. Te problem is, now it wont even connect with the band so neither the app nor the band does anything for me at the moment. Updates should not render the device this useless but should improve the experience!

Syncing takes forever

It takes so long to sync. Most times it fails because of it. Only when I baby sit it for 10 minutes does it work. Awful.

Microsoft screws its users again

Everything was going fine until the latest update: couldnt sync my phone, then it demanded an update that left both my phone and watch hanging for 3 hours and THEN when I gave up and did a factory reset... The phone will not finish setup on the band! I have reinstalled the app three times and have gone over and over the process. I am now left with a $250 rubber bracelet that does NOTHING! You better expect I will be going to the Microsoft store and not leaving until I get every cent back or the cops pull me out. I got screwed when I bought a windows phone, screwed when I bought a Surface RT tablet, screwed when I bought the first Microsoft band when it died in a year... I give up!

Screwed by Microsoft

Had my band for 8 months and the seam buy the clasp comes apart I sent in in for repair and get it back in a bag still broke because of excessive damage. I work out 4-6 times a week never had I gotten it wet or dropped it etc. needless to say they did not will not fix it or replace it. I got on the reviews and this has happened to over 130 people in the 1st 6 months. They too received the Excessive damage generic letter. The only excess here is poor quality their inability to stand by their product. Next one is a Garman.

Apple

Maybe this app does not work be it is a iPhone

Horrible software!!!

What a nightmare! The phone and cloud do not sync properly and you cannot reset. Ive unregistered and forgotten device a hundred times but the date is still stuck on my prior watch. Ive reinstalled, forgotten, unregistered and re-registered noting works! Complete dog but the band is the best out there. Sad.

Data doesnt sync to cloud, after factory reset, band cannot sync to app

Update: Figured out the pairing on iOS, I had to "forget" multiple versions of the same band. Dashboard seems to work now; maybe I tried to sync during maintenance which happens often Saturday evenings. I just came from the MS store today with an exchanged band2 and while the band was working fine and sync through the phone app, the current data was not able to sync to the cloud. So I did a factory reset and now I cannot pair between the band and the phone. This happened to the last band that I exchanged. The band stopped detecting my heart rate and I did a factory reset and the band could not pair. I dont know whether it is the last update or the iPhone but I am very frustrated this. It was working one week or so ago. I really love the band but now I am unable to use it.

Terrible!

Please fix this app! It no longer syncs since upgrade. I have to reinstall every time I want to sync information. The Garmin is starting to look like a much better tool for me.

Sorry but no automatic sleep detection

Auto sleep does not work App is too basic - should provide more details / info Should be able to give a resting hearth rate on a daily basis not only at night time Should be able to add manual training as hearth rate during exercise is way off . Automatic training hearth rate is useless showing 150-180 Bpm when the real HR is low 130 Should offer a lot more watch face - too basic Should be bake to add daily notes . Etcetcetc Band is ok but a bit too bulky - looks like a GPS tracking device for convicted people :)

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